Cancellation & Refund Policy


For accommodation cancellation policies, please refer to the individual hotel policies.  Any amendments to original hotel bookings must be forwarded via email to the Conference Secretariat. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes direct.

Registration Fees

All cancellations must be made in writing to the Conference Secretariat and the refund will be issued after the Conference. Refunds will not be granted on failure of visa application. The Conference Secretariat will acknowledge receipt of your cancellation by email.

Refund for cancellation of registration will be made and subject to the following deadline and administrative charge:

Cancellation date Administrative Charge 
On or before 26 June 2017 Full refund less an AUD150 cancellation fee 
On or before  24 July 2017 Refunds will be issued, less a cancellation fee of 30% of the registration rate
On or before 28 August 2017 Refunds will be issued, less a cancellation fee of 50% of the registration rate
After 28 August 2017 No refunds applicable 

The refund will be returned via the same payment method as the original receipt of funds.

No refund will be made after 28 August 2017 however an alternative delegate name may be provided in writing and the booking and funds will be allocated accordingly.

Please note no refund or discount will be made if an inclusive function or event within the registration fee is not taken up or is subsequently cancelled.

Where there is extenuating circumstances a refund outside of these terms may be considered by and at the discretion of the Organising Committee.


Participants are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Organising Committee and the Conference Secretariat accept no responsibility for any loss in this regard.


All Conference Registration Fees and Additional Ticket rates are quoted in Australian Dollars and are inclusive of Goods and Services Tax (GST).